Legal Access And Payment Record Rules
Our Legal position starts with clear account ownership and a record of the actions connected to your account. Before access is completed, we may ask for phone verification so the account details match the person requesting entry. Eligibility depends on local law, and we do not
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describe access as available where local rules do not allow it. Payment records can include a DANA, OVO, GoPay or QRIS reference, along with bank transfer or virtual account details, so we can trace a status question. If a policy changes, we will place the updated
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wording on this Legal page and apply it to the relevant account process. You should read these terms before opening an account or requesting an account change.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.